Project Coordinator – Webinars and Events

Key Responsibilities

1. Facilitating end-to-end webinar programs for clients
2. Managing all the activities related to webinar planning, hosting, moderating, coordinating
   and delivering.
3. Coaching with consulting of the presenters/experts and the SMEs who are delivering the
   webinar.
4. Set-up the webinars on the webinar management tools – webex and zoom.
5. Back-up webinar support during the training to address any technical/process related
   queries.
6. Delivering the opening and closing statement of the webinar – consistent with the
   partner’s guidelines
7. Enhancing the customer experience by being clear and articulate when the webinar is
   kicked-off for the participants.
8. Onboarding the trainers and SMEs on the process of webinar facilitation.
9. Would be regarded as the single point of contact for the webinar related activities and communications.
10. Be available during the planned webinar schedules for facilitating without fail. The schedules will be confirmed with a minimum of 1-3 months interval.
11. Preparing weekly, monthly and quarterly webinar attendance reports and sends it to stakeholders.

Other Responsibilities

1. Webinar project coordination – own the webinar domain (apart from just facilitation) but
   from the project coordination.
2. Analysis, pre-release marketing and post-release activities for the Webinars
3. Data review and Pivoting – understanding the review numbers and planning next steps
   based on the performance of webinar and other support activities.
4. Data and trends analysis – for the webinars and website page statistics
5. Periodic insights reporting – for the webinars and website page statistics
6. Coordination with multiple teams – design and video development
7. Migration and Managing pages of the website
8. Providing support for other functions such as LMS coordination
9. Owning the internal and external calls with stakeholders and managers.